Sunday, May 22, 2011

Win Win Approach - A conflict resolution skill

This approach is all about a conflict resolution skill in which the conflict is changed from resistance to co-operation. Simply thinking as partners rather than opponents. This great shift of attitude changes the whole communication structure. 
If one person can use the joint problem solving method continuously, it can make a difference. It is usually unaware by the people in conflict the way they argue and find themselves with rash reactions in certain conditions until they give the attention. 
Normally in a challenging environment, we feel separateness from other around us and get the feeling of either you or me where if one is correct the other one is definitely wrong. This makes it difficult for us to know the best method to apply.
One of the win win trick is to change the situation by discussing the primary needs rather than finding solutions. Giving concentration to each person's needs leads to build a solution that fulfills the needs of all involved. 

Strategies involved in win win approach

1. Address Primary needs
2. Recognize the differences of others
3. openness to adapt to others positions with shared attitudes
4. Attack the problem accept people 

This is an ethical approach. Therefore it has achieved a great success as it actually WORKS.

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